We provide virtual & In-person Services and accept most major insurances – United, Cigna, Humana, Tricare, Beacon, Friday Health Plans, and Bright Health.

Now accepting Anthem & Aetna insurance!



Anxious About Calling Your Insurance Company? We Can Help!

Anxious About Calling Your Insurance Company? We Can Help!

Whether you’re looking for a therapist or counselor for the first time, you have recently moved, or you need to schedule a few sessions after taking time off, it’s always an uphill battle to find a specialist who accepts your insurance. When calling your insurance company, you can expect to be on hold for a long time and even be shifted from department to department, all to ask the simple question: Does my therapist or counselor accept my insurance?

Here are some tips to understanding how to get the right treatment for you that is covered by your insurance.

What to Ask on the Phone with Your Insurance Agency

The good news is, you’re ready to start looking for someone who can help you navigate through life with better mental wellness. First, you will want to ensure you are seeking help from someone who is qualified to assist you. Finding a therapist will take a bit of effort on your part, but will pay off once you find the right fit.

Think about what has been troubling you. Is it anxiety, depression, anger, or are you unsure at this time? Any answer is acceptable, and navigating through different options is encouraged and normal. Taking a Psychological Test is also an excellent way to determine the root of the issue.

Oftentimes, after taking a Psychological Test, you will have more in-depth answers, and will be directed toward the person or group who can help you. If you aren’t able to take one, no worries. All you have to do is think about how you’d like to seek treatment. From here, you can look into the services that align with your life and values. For example, do you need to speak to a doctor to regulate medication, or do you need a holistic approach in a group therapy setting? Or do you need a place who can offer both? Finding the right group or individual takes time as well. You will want to be surrounded by people who can understand and empathize, but also push you in the right direction toward better mental health.

Achieving better mental health is not a short-term mission. It is a lifelong journey, but it can be easier to manage and more fulfilling when you have someone to keep you on track.

If you already know what your insurance covers, you can look for the right therapist or group from another angle. View what services a facility, therapist, or doctor offers once you know they accept your insurance. If they don’t offer exactly what you need, it’s imperative to find someone who does.

The last thing you want to deal with when you’re already struggling with mental health, is another reason to worry about how you’re going to pay your bills. Don’t let medical bills pile up, especially when you have insurance that can cover mental health services.

The Collective offers easy online tools to understand what insurances we accept and what services we offer ensuring you get optimal care without adding anxiety to your financial situation. If you visit our homepage, you can click on “Verify Insurance” and immediately see that we accept all major insurance companies plus some.

If you’re still unsure or have questions, call us today at (720) 262-2644 or email us at info@collectivebh.com.