Frequently Asked Questions
01. What insurance networks do you accept?
02. What is the appointment cancellation policy?
03. How much will my appointment cost?
04. Why do you need my credit card information?
05. What is the difference between co-insurance and co-pay?
01. Will I be paired with my requested clinician?
02. How quickly will I be able to see a clinician?
03. What should I expect at my first appointment?
04. Will I get medication prescribed at the first appointment?
05. Does The Collective prescribe controlled substances (such as stimulants or benzodiazepines)?
01. Is virtual (telehealth) care secure?
02. Is care delivered by The Collective HIPAA compliant and secure?
01. What is the difference between a psychiatrist and a therapist??
02. What do psychiatric medications treat?
03. What does the Collective treat?
• Anxiety disorders
• Depressive disorders
• Bipolar-spectrum disorders
• Trauma-related disorders